We release pledged gold from Banks & Gold loan companies*
We Release your pledged gold from gold loan co. & Banks. Stop paying interest ! We give financial support to release pledged gold.
! Act before it is auctioned !
Registered Gold buyers Since 2007
! WARNING !
Trying to sell stolen or spurious articles is a criminal offense, Sellers must provide proper documentation to transact. We do not entertain minors under any circumstances. Persons between the age 18 to 23 years must have consent of their family members to transact. Verification will be done if necessary. DGold.in reserves the right to reject any transaction, Suspicious transactions will be reported to the appropriate authorities.
Testing & Valuation
We have made Trust our habit. It’s not something that we just strive for – we live by this principle every day.
Procedure to Release & Sell pledged Gold
Step – 1 : Release amount
Call your financier provide him your gold loan account details and check your outstanding amount (principle + interest) to release the gold loan.
Step – 2 : Preliminary Estimation
Visit our office and present your gold loan document for a preliminary estimation. Do let us know the purities of the gold ornaments, place of purchase, time of purchase. A scenario report will be generated based on the information provided. If your Gold loan is release feasible then we will provide you with an offer. On your approval KYC will be collected and arrangement to release your gold will be initiated instantly.
Step – 3 : Gold release
Our evaluator will accompany you to the bank / finance company and make the payment directly on your behalf, After the gold is released you can head back to our office for final testing & valuation.
Step – 4 : Testing & Valuation
Using the worlds most advanced SI Pin – XRF precious metal testing equipment we shall determine the gold karatage & provide you a computerized evaluation of your ornaments & bullion.
Step – 5 : Payments
The difference amount will be settled instantly by CASH* or IMPS.
Tip : When to Sell?
Selling Jewellery is painful, There are many sentiments attached towards it, However draining your monthly savings towards hefty interest payments is also not a the right financial decision. Most cases people end up paying considerable interest & also loosing their gold in auction process as repayment is not on time. Here are some tips you should consider & act fast.
* Never take a loan if you are unsure how to repay the interest or principle. Sell it instead.
* Never prolong the loan for more than 5 months, Most gold loan companies charge 2-3% interest per month, and interest gets compounded if its not paid on time.
* Failure to pay interest will put your gold security at risk, Banks may auction it to recover the principle & interest on default. This way you will loose the actual potential value of the jewellery. Act immediately approach us and we shall help you release the gold before its auctioned.
Eligibility to Release Gold Jewelry
Person must be above 23 years of age to transact. Persons between the age 18 & 23 years require parents consent to transact.
Valid Photo ID & Address proof issued by government any 2 documents please refer the documentation section below. Please get originals / No photo copies are required, Images on phone can be sent on whatsApp also
Person selling gold & bullion may get the purchase invoice if available for a faster verification process.
Person will be allowed to transact only if articles are self acquired or transacting on behalf of parents or spouse with their consent. Transacting on behalf of friends, colleagues or any third parties will not be allowed.
Payments are instant, However Income tax limits for cash payments may be applicable.
Through Immediate payment service funds will credit the beneficiary instantly (Upto 20 lakhs)
NEFT / RTGS
National electronic fund transfer may take upto 3hrs to credit the beneficiary / Real time gross settlement may take upto 1hr to credit the beneficiary. (Provided the beneficiary account details has to be submitted 24hrs prior to transaction. (Above 20 lakhs)
Cheque system is outdated but can be provided on request. Clearing time may differ from Bank to Bank.
What we buy & what we dont buy in gold
We buy all types of Gold Jewelry – Rings, Pendants, Chains, Earrings, Necklace, Bangles, Armlets, Waist belts, Watches & articles made of gold.
Gold ornaments starting from 8karat to 24karat is accepted. Gold in the form of white gold is also accepted. Gold jewellery studded with precious & semi precious stones, beads, enamel are accepted.
Gold ornaments below 14kt may be subjected to melt & test at our in-house workshop.
We buy gold in the form of coins or bars Indian or International mint. Coins manufactured by local jewellers will also be purchased.
Gold coated / plated jewellery or coins will not be accepted, Gold jewellery or coins manufactured with sheet layering technique will not be accepted.
One gram gold forming jewellery will not be accepted.
Locally melted gold in form of bars will not be accepted unless a police NOC is obtained.
Semi precious stones & beads studded in the jewellery will have zero value, however the gold content will be considered for valuation.
Gold Price & Calculation
Gold prices are very critical when it comes to valuation of gold. Gold prices in India are always high due its duty & taxes structure. Gold rates are International market driven mainly controlled by London Bullion market association (LBMA) & Newyork stock exchange (NYE).
Gold rates fluctuate 24X7 depending on Asain / Europe / Newyork markets & also local markets based on the demand & supply. In India we dont have a uniform rate system as it is a diversified market.
Online Gold rate - there are many websites online which display gold commodity prices, but none of them can be accurate as they are not involved in local trade. Market rates are the ones to be considered when selling your jewelery. The Market rates are a computation of World spot price + Duties & Taxes + Insurance + shipping + local demand & supply + dealer margins.
At DGold we follow a very transparent rate system which is displayed on our home page www.dgold.in (Buying prices may differ)
Calculation / Valuation
Valuation process differs from ornaments to bars & coins, so not all will be evaluated the same way. Gold Ornament will have a mixture of Gold + other alloy contents like copper, silver, zinc & other metals. These alloys are the key to manufacturing the ornament as it cannot be made in pure gold. Our Valuation process will determine the actual gold content in the jewelry. In the case of Bars & coins it is again imperative to determine the karatage, if the gold is 24kt 999 purity then it means that there is no other alloys present in it.
Documents required (ANY 2)
Utility Bill (latest)
Landline invoice (Latest)
Company / Business ID Card
(No photocopies required / Originals or Images are fine with us)
Non resident Indians (NRI)
Utility bill of current residence
Visa issued by Indian Embassy
Details of current accommodation
Customs Gold Declaration if any
Frequently asked Q&A..
Q1. What are the benefits Selling to DGold vs other gold companies ?
At DGold you will experience a host of benefits such as Professional approach, Fair valuation, Worlds most advanced SI Pin XRF Testing equipment (Table top view so that you can see the results yourself), Accurate deduction of impurities & other elements, At par with market prices, Lowest service charges & overall the best prices for your treasured possesions.
Q2. How is Valuation done and how long does it take?
Valuation is no more a complex procedure, there are NO scratch & acid tests involved, we use the worlds no. 1 testing table top equipment to evaluate your gold right in front of you which takes just 20 seconds per article.
Q3. Do you charge for Testing and Valuation?
Estimation is provided free of cost, but however if you only require a quotation and want to sell at a later point then valuation charge is Rs 200/test & Rs 250/test with a report. (The charges can be re-reimbursed if sold to DGold within 3 days)
Q4. How do you determine the value of a commodity?
Simple formula to determine the value of a commodity :
Weight of commodity (X) Purity Percentage (X) Buying rate = Value (-) service charges = Payout Value
Q5. Is there any value for the stone content in my jewellery ?
Stones such as american diamonds, zircons & Semi-precious stones like Ruby, Emeralds or sapphires do not have any resale value. However ornaments studded with natural diamonds & uncut diamonds will be considered if the stone quality is good.
Q6. Will my ornaments get damaged due to Testing?
NO your ornaments will not get damaged in the normal course of XRF test, however in rare cases if we feel further assesment is required then with your approval we will conduct tests which may require cutting or melting the ornament.
Q7. How are the payment done, how long will it take to credit the funds ?
All payments will be made as per our company guidelines either by CASH* / IMPS / NEFT / RTGS. (*Subject to statutory guidelines) CASH – Instant | IMPS – Instant | NEFT & RTGS – may take up to 3hours.
Q8. I am not a resident of Bangalore can i sell ornaments & what are the documents required ?
YES you can by providing 1 Photo ID & 1 (local) Address & 1 (Native) Address proof – refer chart (Documents required to transact)
Q9. Can i buy back my ornamnets once sold to DGold?
NO we will not be able to re-sell it as we will be melting it for purification immediately, only if you have opted for a EMI buy back scheme you will be able to retrieve your jewellery.
Q10. What are your service charges & how does it fare compared to other gold buyers?
Our Service charges are : Gold Jewellery 2% / Gold Bullion 2.5% / Gold Jewellery release from Banks & loan companies 3% / Silver Articles & Bullion 3% / Diamond Jewellery & Solitiares 3% (Please do not compare our fares & services with other gold buyers who charge from 0% to 3%, Other gold buyers may offer attractive rates but you will notice that their valuation will be the lowest. We follow a standard & a fair valuation procedure which will be beneficial to you always.)
Q11. Can I sell Gold / Silver belonging to my relative, neighbor, friend ?
NO you cannot, It is highly advisable that you dont take such a risk even if you are offered any kind of commission. You will be the primary convict in such fraudulent transactions and will attract harassment, fine & Jail term from the authorities. You can sell Gold / Silver / Diamonds which belong to you, your spouse or your parents with their consent.
Q12. Upto what quantities can be sold & can i sell my broken or tampered jewellery?
No quantity is too small or big for us, you can sell any quantity. YES we purchase broken gold jewellery if you provide a proper explanation for the same.
Q13. Do you purchase white gold?
YES we purchase white Gold, Rose gold, Pink gold, Yellow gold, and all colors shades of gold.
Q14. Do you share my mobile no. / documents for marketing purposes?
Occasionally we will send you our offers & services but we would not use it with other third parties for marketing. Your documents will be stored securely for future transactions at DGold. We are liable to produce your details & documents to Government authorities if they request.
Q15 How will you determine the stone, beads, enamel or wax content in the jewelry?
If your jewelry contains any of the above elements our valuators will compare it to our master stone set to determine the stone density, This method may have a tolerance of +/- 0.5gms and does not involve any damage to the gold jewelry. In the case of wax filled jewelry we will heat the gold to drain out the wax content in our in-house workshop.
Q16 What if i am not satisfied with your valuation after releasing the gold?
We put our best efforts to give you multiple scenario's before releasing the gold, however if the actual purities & stone weights differ then our scenarios can go wrong which is beyond our control. Under these circumstances we charge 3% service charges on the release amount for releasing the gold, You will be provided 12 working hours to arrange funds paid by us to collect your gold.
Brigade Road branch (Central Bangalore)
Unit 1001, DGold.in, 10th floor, Brigade Towers, Brigade road, Shantalanagar, Bengaluru - 560025. (Near Shoolay circle / ST Joseph's college)
No 118/1, 1st Floor, "Venkat Elegance" 27th cross, 4th Block Jayanagar, Bangalore 560025. (Next to Sapna Book house)
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